Inclusive & effective volunteering: Realities set up
Why we do this
Fulfilling all the Needs for Kiez Burn and enabling dreams of Kiez Burners, can be a bit overwhelming. Whereas in the past, we centrally coordinated everything, we decentralized to unburden volunteers, be more inclusive & make it more fun.
The challenge now:
mapping the Needs and Responsibilities that are needed to fulfill all the Needs & enable all the dreams
Providing transparency on how people can help in the co-creation process
Realities
We required a central place where all the Needs and Responsibilities are mapped so to:
enable leads to identify weak spots in the event organization and flag it
volunteers can see where help is still needed
Realities is a co-creative tool:
anyone can add "Needs" and "Responsibilities" and edit descriptions
anyone can sign up to fulfill a Need or Responsibility
Video introduction to Realities
Kicking off 2020 planning
refining the tool
we want toenable markdown in Realities, @Zach Dunton is going to upgrade the tool so we can. ==> DONE
@Zach Dunton Can we have an update of the following points?
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There is a feature request from the Realities team to be able to list the Needs on relevance order, placing the Event Critical Needs on the top, followed by the rest OR Create sub-groups within the needs ( Communication; Event Critical; On Site; Orga...) --> IN PROGRESS
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Enable ( in Adm Mode) to move the needs & responsibilities up and down. ->
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We want to track usage of Realities so we can see if we are reaching the people we want to reach. ==> IN PROGRESS
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add in the emails from 2019 realities into the 2020 realities. Once Realities 2019 was migrated in order to start with the Realities set up 2020, we figure all the email addresses from the 2019 were removed as well, for what we are not able to fill in the Guide's email address cell (Until that person actually signs up again on the platform). -> IN PROGRESS
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add description field on top of realities, above the needs & realities. OR / And enable add a description on the "About" section. -> content still in process
The Needs
These must be very clear, so it becomes easy for people to navigate & identify what they would be up to volunteering for. We could consider adding a group name to the Need name. We could also add "(event critical)" next to the Need to signal extra attention needed as we did in 2019.
Inspiration:
Every Need should contain:
Guide: who can help someone who volunteers to realize the need
Realizer: this is the person that coordinates the efforts to realize the Need
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description:
what is this Need? What information is useful?
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we use the description template from Borderland
Link to talk group or threads
Dependencies: which areas/Needs are depending on each other
listing the Needs
Tickets
Legal & Safety
Fire Safety
Security
First Aid
Toilets
Site Liaison & local relations
Site planning/placement
Storage
Kieze facilitation
Volunteers coordination
Transport
Site leads
Dreams granting & guidance
Dreams platform
Build setup
Toolhaus
Water + showers
Power
Signage
Gate & greeters
Event Lead + Program booklet
Parking
Wandering rangers
Welfare
Leave No/Better Trace
Opening ceremony
Strike
Instructional videosTranslations into German
Realities
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Comms:
Survival guide
Website
Facebook
Talk moderation
Newsletter
Guide "how we work together"
Leadership succession
Consent guidance
Conflict resolution
Regulations: sound
census
Board & advisors
Finance
Responsibilities
The Responsibilities fulfill the parent-Need. They are a bit more granular, but still broad enough to allow the volunteer to feel ownership and freedom in self-defining how he/she/they fulfill the parent-need.
Every Responsibility should contain:
We should have a template for new Responsibilities (see comment) so to make the below an automatism & explain things. This is dependent on Realities being upgraded (see above)
Guide: who can help someone who volunteers to realize the Responsibility (e.g. the Realizer or Guide of the parent-Need)
Realizer: this is the person responsible
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description: see template:
what is this Responsibility?
who could realize it? (describe the attributes a volunteer has that would qualify them to take on the Responsibility)
what tasks are involved: to give the volunteer an idea of what will be expected of him/her/they
Link to talk group or threads
Dependencies: what Needs depends on each other
Dependencies
We add dependencies to complete the mapping and establish which Needs are dependent on each other.
This is important not only for the general overview, but to enable the person fulfilling a Need, to recognize which other Needs are affected/related to it, and seek for advice from the Dependencies (if any Advice Process is being carried)
Dependencies have been added. But we still need:
the word/advice of Guides 2020 ( Leads from 2019) to accurately define which areas depend on each other. If more dependencies need to be mapped, they can be easily added by the Guide or Realizer. ( i don't see any other way to accurately do this)
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Consider this: the Dependencies of a Need are mapped. The dependencies of a Need are not the same as the Dependencies of a Responsibility. This means, if we wanna go for perfect, this is not quite the case.
Dependencies of Responsibilities are not added. They could be added by the Realizers who will better know about the dependencies
Landing page:
Realities needs a Description box to put above all the Needs and Responsibilities as well as a Landing page where to have it all explained in detail for volunteers
New Needs 2020:
Realities have been settled based on the Needs of KiezBurn 2019 and what we have been co-creating in workshops and meetings.
To implement an effective Advice process we need to make clear which are de Dependencies of each Need
If new Needs are important to list, please share/ comment/ update this thread and specify shortly what would that Need be fulfilling and its Dependencies
So far the new Needs for 2020 suggested by now are the followings:
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New Need: Conflict Resolution:
Here @Hanna-Maija (Animal) expressed interest in making a code of conduct. ( https://talk.kiezburn.org/d/nS1tjKv5/kb-code-of-conduct)
also, there is here another Thread from @Saskia (The Fuzzy Facilitator) to recruit a Team for Conflict Escalation https://talk.kiezburn.org/d/v8trRCed/-conflict-escalation-mediator-registry-
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As these threats evolve, this Need and its Responsibilities & Dependencies will be clarified. also, Realities will be updated.
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New Need: Learn from the past - Documentation Post Mortem
Helping 2020 and 2021 volunteers
It is a struggle to find all the info from previous years that could help the volunteer to fulfill the Responsibility. It is also a struggle to get said volunteers to document for future generations.
Here a thread Kiez Burn Manual & Post Mortem where we build up a system to keep our learnings.
Veroca R. Sala Wed 29 Jan 2020 12:38AM
@waldo I like the idea of covering all these needs, and also breaking down some roles that are a bit heavy. Question is: based on what exactly do I create the description & responsibilities list of these new "roles" you suggest up there ?
walto Thu 27 Feb 2020 9:05PM
If we put a nice explanation on top of realities, maybe with some visuals,realities could definitely be that pre-event volunteer portal,oder?Of course it could also be a landing page before that,which could be the website?
Veroca R. Sala Wed 29 Jan 2020 12:23AM
I see it was not very much clear. I meant the Documentation Lead would also:
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make sure the talk threads go Archive: its basically what you did a little while ago when you opened the Kiez Burn 2020 kick off.( i cant find that thread now or perhaps got modified). It meansTaking all the talk groups together and place them on a Archive Kiez Burn 2019 folder.
About the documentation Lead: we should establish a timeline to do these tasks
reminding leads to write their documentation . (shortly after the event?)
clear up talk . (it cant be done straight away after the event, but in January?
Also According to what i see in this thread, still we are not covering with the Documentation Lead the tasks of :
making sure realities is cleared up
setting up the new realities
Now we have more "needs" on Realities. Th Doc. Lead this should be a role for a Lead and a Co-lead. Specially for structuring and reminding to get the documentation done. Although we wish to make it as easy as possible so Leads can do this themselves mainly. Hopefully, may be... we still dont count on that one... but we wishhhh 🤗
Jan Thomas Tue 28 Jan 2020 11:02PM
I like the idea of breaking "permit" out from "site liaison" as these can be nicely separated. I would however focus the role on
event permit application
coordinate structures that need special permits (as it's part of the permit process) - in Mecklenburg-Vorpommern this would have been any "fliegende bauten" ie tents etc. above 75 square metres of floor space
onsite constructions inspection - if related to permits
The other aspects relating to fire seem to better fit with the existing "Fire Safety" need.
Also there could be a bit of overlap with the "Legal & safety" need, even though according to 2019 realities the better name for this would have been "Insurance". Might be worth deciding under which need things like checking the safety of what our participants build is situated? My gut would say to place that under "Legal & Safety"
Alex Kaos Tue 28 Jan 2020 5:06PM
The fire department tend to do their own onsite inspection at Freiland. But other locations might want a more hands-on approach for sure. Otherwise it makes sense from the fire side
Veroca R. Sala Wed 19 Feb 2020 9:49AM
@Holger Wessels perhaps has got an opinion regarding this?
Keegan Sun 9 Feb 2020 10:46PM
I think it will be good. I'm hoping to come in remotely but not sure what my internet is going to be like so will see on the day if I can contribute much
Purzel · Thu 30 Jan 2020 8:24PM
Concerning the fire safety, evacuation plans and first aid.
I think those 3 should be combined under one lead but if we do first aid on our own again it should have a sub lead, as it becomes quiet a lot to organize.
Alex as former fire lead and I had a talk already and I agreed to volunteer for fire safety as it is easy for me to liaison with the firedepartment and its my field of work anyway.
If I have contact to the former lead/creator of evacuation plans and protocol, I would be interested in taking lead for this field.