2021 Talk moderation

Welcome! this is @Kate and Hans (@Purzel)

• Here is the Talk Netiquette PDF -- (Approved by Advice Process)

• If you want to report an incident on Talk please do so by filling in this form

• If you wish to suggest changes to the current Netiquette please, refer to the AP thread (Approved by Advice Process)

This thread is to: 

• Welcome those interested in becoming  Moderators and Guides to the team.

• Describe the role of Admins

• Describe the role of Admin-Moderators (AP link to thread)

• Describe the role of Guides

• Share our Talk Netiquette & Best Practices PDF

Become part of the team of Moderators & Guides

If you wish to be part of the team and contribute to making Talk a  better place to discuss things that matter to us, please read the description of the role below, and reach out in the comments. The team will contact you and offer you an onboarding.  

The role of Admin:

Admins have technically the same permissions as Admin-moderators, however, they are not to intervene in conflicts. They could and they should, as well as all Talk users, flag issues to moderators. We have enough Admins on each group at the moment and is not so much more to organize on the Talk skeleton.

The role of Admin-Moderators:

• Label threads

• Read threads and spot red flags, and traffic lights  flagged by participants/users

• Spot issues themselves (🚩 🚥) 

• Receive incidents reports through the form

• Take action when conflict arises within discussions  (unacceptable behavior)

• Move threads to different groups ( e.g. to Advice process) 

• Move comments to corresponding discussions if they were misplaced.

• Keep group descriptions and links up to date.

• Provide links to relevant subgroups of the Kiez Burn Planning group to the website curators to update the content in the production website.

• Manage and distribute threads to archive according to the model proposed on the Talk site map thread (AP)

• In addition, they could and are encouraged to: 

  • Spot comments that are not crossing boundaries but are mildly offensive/aggressive. (🚩 🚥) based on the best practices of our  Netiquette

  • Work to prevent discussions from being unpleasant and unconstructive.

The role of Talk  Guides: 

These do not necessarily need to have admin rights ( they are still labeled), however, they flag issues and work closely with Admin-moderators. They also could be the same person ( Admin + Moderator + Guide) 

• Spot comments that mislead the discussions.

• Guide the discussion towards an outcome by: 

  • Tagging people/leads that haven’t been tagged and are relevant to the topic.

  • Suggesting best practices:  like polls, and all that is in the Netiquette.

  • Quote and rephrase when comments and opinions are not clear, guiding the conversation to light.

  • Flag to moderators to move threads to AP group when needed.

Hit the comments and tag the current moderators if you wish to join!