(Decision) Implementing Netiquette -AP
Title: Talk Netiquette
This advice process is about co-creating and implementing a netiquette on Talk
DECISION HAS BEEN MADE:
Talk Netiquette PDF here
Any new input or suggestions to add to it could be discussed on this thread which is linked onto the PDF which will be added to the group descriptions and, the Talk Moderators thread on the communicorns group.
KORGIs and more
The advice process
Information gathered before posting
Years of struggling with Talk.
People/roles most affected by this proposal
the whole community
People/roles with the most knowledge and experience relevant to this proposal:
@Veroca R. Sala
@Saskia (The Fuzzy Facilitator)
and everyone else <3
We currently have any rules or guidelines to behave or moderate.
This is the Drive doc Netiquette Proposal
Communicating this widely on Talk and having our new team of moderators "enforce" it.
Use it to recruit more moderators.
How would the proposal be implemented?
By existing and being linked in every group
Who would implement this proposal?
Moderators and Admins
(currently @Kate @Purzel and hopefully more soon)
When would this proposal be implemented
Immediately after approval.
What would be the cost (time, money, effort, etc.) of this proposal
None other than time and energy.
What are the advantages of this proposal (relative to the current situation and/or counter-proposals)
Better online discussions
What are the disadvantages of this proposal (relative to the current situation and/or counter-proposals)
None that we can think of right now, feel free to point them out.
Mareike Sat 6 Nov 2021 8:35AM
thank you for brining this forward! I think the Nettiquette proposal is concise, understandable and to the point and could and should be communicated on all our channels.
I would hope that for the beginning moderators who flag problematic posts/users are a good way to start and see how it goes. from there we can tweak and improve i would hope. The technicalities of how to block/freeze users or threads should not keep us from recruiting moderators/guides and from using the nettiquette rules.
yey to all your efforts! 🎉
Jan-Christian Kaspareit Sat 6 Nov 2021 9:30AM
I am looking forward to have some clear communication guidelines here 👍
Thanks for working on the guidelines.
Alex Kaos Sat 6 Nov 2021 10:31AM
I love how simple this AP is. Often we get scrambled in words.
I believe it is of most importance that we install some moderators and experiment with their powers and effectiveness. At this stage simply giving them a degree of authority to weigh in on heated discussions should provide a needed buffer from CTM (complete thread meltdown)
We can review the specific powers and limitations of moderators once they've had some time to practice the role in The Real Talk. Excessive hypothesizing about powers might prove fruitless, and I believe experimentation and adjustment a better method of quick progress under the conditions that there is no risk of permanent damage (which I believe is true in this case). Although the guidelines laid out in the doc provide what I believe to be an excellent starting point for this endeavour.
Thank you for putting the AP forward x
Veroca R. Sala Sat 6 Nov 2021 4:07PM
Maybe we could add a deadline to review this process to which who proposed could commit to, at least kick off a feedback system. For instance...in August 2022 this netiquette should be re evaluated after experimenting with the planning group Kiez burn 2022.
Veroca R. Sala Sat 6 Nov 2021 8:30AM
@CJ Yetman the alternative solution to this is moderators moving threads to a secret group in which only they have admin rights, and then moving the thread back for discussion. Closing would mean removing completely, and "freezing" threads temporarily is not possible. But as I said, once the thread is moved back to a public group, moderators could comment announcing the thread is back online and users would be able to see it....maybe that is something
Saskia Thu 4 Nov 2021 3:13PM
Man, I would love to see that. But given that Loomio is completly broken down with no working e-mails and notifications and in generally is not in use at. all, I have doubt when it comes to the technical abilities here and now :D
CJ Yetman Wed 3 Nov 2021 5:30PM
banning seems a bit extreme to me... I'd rather see moderators temporarily block a specific user for a finite time period.... and under certain conditions, maybe freeze an entire thread that has gotten out of hand and there's more than one user responsible for it.... or, if a user is making valuable comments in numerous threads, but one particular thread has them posting abusive comments, maybe just blocking them from commenting in that specific thread for a limited time
Kaliope Tue 2 Nov 2021 1:18PM
Thanks for this idea @CJ Yetman (not sure if it's technically possible)...! Would freezing a thread not also prevent helpful and constructive comments from other users? It helps a lot to simply point out as a first step that a discussion is heating up and that this is destroying the constructive conversation we aim to have about issues. If someone still does not follow the netiquette, there is the possibility to ban this user – flag it to moderators! 🚩
CJ Yetman Sat 30 Oct 2021 6:38PM
I don’t know if it’s technically feasible with Loomio, but I would love to see the moderators have the ability to temporarily freeze users and/or threads with a simple note like “Things are getting hot in here so we’ve frozen this thread for 24 hours. Please take a pause to reflect how this discussion could be more effective.”
Veroca R. Sala · Thu 28 Oct 2021 9:25AM
Hi! thanks for moving forward with this. Im gonna add a piece of information about admin rights and some relevant tags to this topic.
Admins could expel a member from a group but not "block" their account. This means the expelled member could easily join the group again ( as all groups are open, because that is how it better works as per inclusivity.)
Tagging some people that could bring some light about this and also see how could Loomio facilitate the role of moderators (receiving notifications when members flag comments for example). These humans are @Henrik 🤖 @Diarmaid @Kris ( involved in the Robot Ministry).
IMO: blocking an account is a situation we haven't ever come across as far as I recall and I dont think (and hope) we will need to take such an extreme measure in the future. I Believe that closing the interaction on a specific thread IF the conversation is too heated, should do the work and re-open it later when things have calmed down (or not), this will be up to the judgment of moderators which, as a note, I will not be part of the team o moderators🙂.